Look for an icon called “Mail (32bit)” In the window that opens click “Show Profile…” button. Ensure “View by:” at the top right of the window says “Small icons”. Access the computer’s Control Panel (Start Menu -> Control Panel). In this situation you can manually update Outlook to contact Office 365 by doing the following: (We would recommend you ask your IT Support person to help you with this) Do you have a personal Archive set of folders? See notes at the end of this article before continuing. If your Outlook is unable to contact the SCC/SWO servers (e.g “Server Unavailable”) for whatever reason then that final part of the migration will fail because it won’t be able to get the information to update correctly. If you have previously used Outlook the with the SCC/SWO service then once you have been moved into Office 365 your Outlook will need to contact the SCC/SWO servers one last time to get the information that your mail has been moved, and where it is now located. Educ Office 365 email: Remove & create new Outlook profile Published:
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